Privacy Policy

Introduction

How to Rhino doo ("How to Rhino," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (howtorhino.com), use our online courses, join our communities (including Skool and Patreon), or interact with us in any way. By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our Site or use our services.

Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

Name, email address, billing address, and payment information (processed through Stripe/PayPal; we do not store full card details)

Account Information

Username, password (encrypted), course progress, and community membership status

Automatically Collected Information

IP address, browser type, device information, pages visited, time spent on pages, and referring URLs

Cookies and Tracking

See our Cookie Policy for details on how we use cookies and similar technologies

Community Data

Posts, comments, and messages shared in Skool and Patreon communities

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our courses and learning platform
• To process transactions and send related information (confirmations, invoices)
• To manage your account and provide customer support
• To send periodic emails about course updates, new content, and community activities
• To personalize your experience and deliver relevant content
• To monitor and analyze usage patterns to improve our services
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations

Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process personal data under these legal bases:

Contract Performance

Processing necessary to fulfill our agreement with you (delivering courses, managing subscriptions)

Legitimate Interests

Improving our services, preventing fraud, marketing our courses to existing customers

Consent

Where you have given specific consent (e.g., subscribing to newsletters, accepting cookies)

Legal Obligation

Where processing is necessary to comply with laws

Data Sharing and Third Parties

We do not sell your personal information. We may share data with the following types of third-party service providers:

Payment Processors

Stripe and PayPal process payments securely. We do not store your full credit card information.

Community Platforms

Skool and Patreon host our community features and may process data under their own privacy policies.

Email Services

We use email marketing tools to send course updates and communications.

Analytics

We use analytics services to understand how visitors use our Site.

Legal Requirements

We may disclose information if required by law or to protect our rights.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Course access data is retained for the lifetime of your account. Financial records are retained as required by Serbian tax and business law. Community data is retained while your membership is active and may be deleted upon request, subject to our community platform providers' policies.

You may request deletion of your account and associated data at any time by contacting us at [email protected].

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access

Request a copy of the personal data we hold about you

Right to Rectification

Request correction of inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data ("right to be forgotten")

Right to Restrict Processing

Request limitation of how we process your data

Right to Data Portability

Request your data in a structured, commonly used format

Right to Object

Object to processing based on legitimate interests or direct marketing

Right to Withdraw Consent

Where processing is based on consent, withdraw it at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. How to Rhino is based in Serbia. If you are located in the EEA, we ensure appropriate safeguards are in place for any transfer of personal data outside the EEA in compliance with GDPR requirements.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information. If you believe we may have collected information from a child under 16, please contact us at [email protected].

Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted connections (SSL/TLS), secure password storage, and restricted access to personal data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy, please contact us at: [email protected]